Private Internet Access

Introduction

Private Internet Access (PIA) has built its reputation on unwavering commitment to user privacy, backed by court-proven evidence of its no-logs policy. TechRadar emphasizes that PIA's no-logs policy has been independently verified, while CNET highlights the transparency reports showing PIA received 57 requests between October and December 2025, handing over zero logs—concrete proof that user data remains protected.

With the largest server network in the industry at 29,000+ servers across 91 countries and completely open-source applications that have undergone independent security audits, PIA caters to privacy advocates and power users who demand transparency and customization. The service allows unlimited simultaneous connections at just $1.98/month, making it an exceptional value for privacy-conscious users.

Performance & Speed

PIA delivers solid performance with variable connection speeds depending on server selection and geographic location. While not the absolute fastest VPN available, speeds are generally adequate for streaming, torrenting, and general browsing. The WireGuard protocol provides the best performance, significantly outpacing OpenVPN connections. The massive server network means users can experiment with different servers to find optimal speeds for their location and use case.

Security Features

Security and privacy are PIA's core strengths. ArticlesBase confirms that PIA uses top-tier encryption standards, including AES-256 encryption, and supports multiple VPN protocols like OpenVPN, WireGuard, and IKEv2. VPNpro highlights that PIA excels with strong encryption options, a strict no-logs policy audited by Deloitte, and open-source software for transparency. RAM-only servers further enhance security by ensuring no data persists after server restarts. Additional features include split tunneling, port forwarding for improved torrent performance, and MACE ad blocking that filters ads, trackers, and malware at the DNS level.

Streaming Capabilities

PIA successfully unblocks major streaming platforms including Netflix, though performance can vary by server. The service works with BBC iPlayer, Disney+, and Amazon Prime Video, though it may require trying different servers to find one that reliably bypasses geo-restrictions. While not as streamlined for streaming as competitors with dedicated streaming servers, PIA's vast server network provides plenty of options for accessing geo-restricted content.

Privacy Policy

PIA's privacy credentials are exceptional and proven in real-world legal scenarios. The company has published court documents demonstrating its inability to provide user logs when legally compelled, as none exist. Tom's Guide notes that transparency reports show PIA doesn't have data to hand over when legally obliged. Operating from the United States (within 5 Eyes jurisdiction) might concern some users, but the proven no-logs policy and open-source code provide verifiable privacy assurances. The service accepts cryptocurrency payments for anonymous subscriptions.

User Experience

PIA's interface is highly customizable, which power users appreciate but beginners may find overwhelming. The applications are open-source and available for all major platforms, though the interface is less polished than competitors like ExpressVPN or NordVPN. Advanced users can tweak virtually every aspect of the VPN connection, including encryption levels, handshakes, and data authentication methods. This customization comes at the cost of simplicity—newcomers may feel lost in the extensive options.

Customer Support

PIA offers 24/7 live chat support staffed by knowledgeable representatives who can assist with technical configuration and troubleshooting. The extensive knowledge base caters particularly well to technical users, with detailed documentation about advanced features and customization options. Email support is available for complex inquiries. The active user community forums provide peer support and configuration tips from experienced PIA users.

Value for Money

At $1.98/month for long-term plans, PIA delivers exceptional value for privacy-conscious users. Unlimited simultaneous device connections mean you can protect every device you own under a single subscription. The 30-day money-back guarantee allows risk-free testing. While the interface may not appeal to everyone, the proven privacy protection, open-source transparency, massive server network, and unlimited connections make PIA an outstanding choice for users who prioritize privacy over polish and are comfortable with more technical configuration options.